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Original Comment I have never had such poor service...no one to help resolve a problem,no follow through. I AM HANDICAP SO to go to a post office is difficult. two months ago after a year and a half you notify me that I still had a dish box.i had used your state transfer program. the rep did not pick box up. again, the first of November of 2012 I get a letter charging me 200.00/ I immediately called and they said they would send me a box. IT NEVER CAME.On Dec 3,2012 dish took out UNAUTHORIZED 200.oo from my account.I am on disability and can't afford that, a rep refunded the money but the bank charged 105.00. It took a week to get back in my account. Still NO box.It is now Dec 18,2012 and after calling again,being put on hold and then hung up on,I am writing to you. PLEASE help.still no box.

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