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AWFUL CUSTOMER SERVICE. I switched from a national carrier. I bought the Samsung Galaxy S2, the most expensive straight talk phone available, brought my number with me from a different provider, and signed up for the $49 unlimited plan. Worked OK for a short amount of time, started having problems accessing the internet. Tried to call customer service. Waited on the phone for over 45 minutes to speak to someone with very poor English. Asked to speak to a supervisor and got someone who could only speak from a script. Asked to speak to someone who spoke English. Got accused of being rude about their culture. Finally was transferred to a call center in Florida and spoke to a woman named Donna, who was extremely rude, CONFRONTATIONAL and degrading. Unfortunately, said she could not help me either. I should have stayed a Verizon customer. At least the customer service representatives are polite and helpful. BEWARE.... STRAIGHT TALK AND TRACFONE HAVE THE WORST CUSTOMER SERVICE EVER!!


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