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Original Comment I live approximately 5 mi. from Pizza Hut, 12 US 43, Saraland, AL. I have lived in the same location for seven years and every time I order a pizza from Pizza Hut, they screw up my order. Tonight I used the mobile online service and ordered a pizza, cinnamon roll dessert and a 2 L root beer drink; (because you're too stupid to have Coke products). They sent the wrong drink, and half the dessert. My boyfriend didn't know to check the order when he paid, so I didn't realize we didn't have it all until we were eating. When I called the store to complain, i was told that the dessert was not on the order, so why did they send icing in the pizza? They gave me a credit, but this is an ongoing source of irritation, because over the past 7 yrs, the Pizza Hut located in Saraland, AL, will invariably get the order wrong, or it will be in an hour late or various other problems. Just thought you might want to know how incompetent the employees/management are at this particular store. So I wanted to make it clear that this is been an ongoing problem for quite a number of years and I always swear that I will never order from there again, but I do like Pizza Hut pizzas. I ordered from Domino's pizza , and somehow they delivered it on time and got the order right. Several years ago I had an acquaintance here who had worked at this particular store. She later turned out to be a drug addict, and went into rehab, but before I found out she let me know, that several of the employeeswere abusing drugs; marijuana, cocaine, as well as the manager. the. This was at least two years ago, so I don't know anything about the current employees, but based on past history this store really needs an overhaul.

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