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Original Comment Hi, i went to a Boost Moble store yesterday and not knowing much about what they had to offer i asked the customer rep. for some info. Well...after not being able to answer a few questions he then contacted the customer service dept.I wanted to find out if i would be able to make unlimited calls to Trinidad under any of their plan. A customer Rep. by the name of Mia told me YES i can with the $60. plan. after switching my phone from my company i was with and BUYING two of their phones so i could have two phones with the feature of calling to Trinidad I WAS UNABLE to make ANY CALLS to Trinidad. I was LIED to, I WAS MISINFORMED by the customer who obviously DO NOT know her job thus misinforming me. I then spoke to a Supervisor who said they coud do nothing for me except refund me a one time fee but i had to KEEP THE PHONE which is HORRIBLE for texting . At this point i had given up my plan with another company, given up my phone and now I AM LEFT WITH A HORRIBLE PLAN and and even more HORRIBLE PHONE...I was shocked with all of that took place. I was set up, i was lied too and now left with a phone company who refused to give me back my refund to my credit card or cash but rather said he can only refund it back to my BOOST account so now i am FORCED to stay with them for TWO months. I am telling you be very careful when you are dealing with BOOST. Their staff does not know anything about their service and you can very well be set up and misguided like i have bee.....I am so so upset about my phone and the plan i got from them.

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