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Original Comment Bad and greedy company. They got rid of 411 which was included (free) with the mins already purchased. Then they got their own net10 information where it was a computer- but even worse voice ads every 10 seconds, you can't get anything done with it. The for phone records- they make it impossible. You have to fax a signed request with a physical signature 3 times. Then they tell you to send in a picture of back of the phone. Then after that you have to pump more money in the phone for them to call you- meaning if it was deactivated you have to spend 20-30 bucks just to activate to get the records. They refuse to give you 15 mins just to have this call. They are so greedy. I have spent 40 bucks just for this and still have not gotten the records yet. They keep coming up with things. T mobile has 26 hours for 30 bucks, Net 10 has 13 hours for 25. Which plan is better? Go to T Mobile prepaid. You get the web and everything.

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