Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have torn up my Sam's Club card. I don't care how much you might save (I go to COSCO now to save money) their service is the worse I have EVER encountered. I bought a Dell Laptop on August 24, 2012. Was returned to Sam's on Oct.3rd, 2012. Since that time I have talked to at least 12 Customer Service representatives from Sam's, including one from their Corp. Office. I am still waiting for my complete refund. I have already filed a complaint with the BBB and it was because of this complaint that I received a message from Sam's Club that a refund has been issued and should be credited to my checking account within the next 7 to 10 days, that was almost 3 weeks ago and I am STILL waiting for my refund. We are talking about over $700.00 of hard earned money that I did not have for the holiday gifts I wanted to buy for my family. Now I will have to follow up with the BBB again. I am almost 70 years old and just so tired of having these big companies caring so little about the people who use their services. NO Respect for one another any more. I can only hope that what goes around, comes around. I hate SAM'S, will NEVER SHOP THERE AGAIN.

Feedback

Your Name

Your Email

Verification