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Original Comment I purchased the Tracphone smartphone thru a home shopping club, because I trust Tracphone. Unfortunatly this did not work out well. I was leaving on a train for 48 hours then driving 8 hours to visit my son for Christmas. The phone worked the first week, but then, the phone now tells me the sim card is unregistered and does not work. They never could get my phone working after 2 hours on the phone with Tracphone technical. They will have to send me a SIM card. I am leaving tomorrow to be on a train for 48 hours, then drive again 8 hours to get home. Now I will be without a phone. I am on the Value Plan for Tracphone, 5.99 a month for service days, great plan, but I think they screwed me, they still have updates for the phone I had disconnected, none for the brand new one I purchased for this trip. I even convinced my husband to get a Tracphone, he has a NET10, your tech support screwed around for an hour, then told him he needed a sim card. Needless to say I had to go purchase another phone. It was a Tracphone too, and I will be holding my breath till they get it right. If not, I am writing to consumer reports, better business and any other company that will benefit by the lousy tech support Tracphone has.

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