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Original Comment I just had a rude, disrespectful, and racist experience at Nordstroms, Cerritos CA. I went in to exchange a pair of shoes, I had no receipt but my Nordstrom tag on my box. Angela (shoe supervisor) after looking me up and down told me she couldn't return them, they never carried this shoe, and she didn't know who put the Nordstrom sticker on. I pleaded that this was indeed a Nordstrom product and it was online. She said there is nothing she can do and that she was the manager. I went up the costumer service and Jasmine looked it right up price and all. She then called Angela to get an approval and Angela was butt hurt that Jasmine found it. Even then Angela said she can't help me. I went all the way the the Grove and they made the return no problem. I felt disrespected when Angela said they might be stolen and when she tried to scratch the sticker to see if I just put it on. It was very unprofessional.

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