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Original Comment I also have had ongoing issues with Bell's customer service. I was suppose to have a tech come out and install a phone jack in my home from 12 to 4 on Dec 23, they didn't show up so I called and got someone in the Phillipines that said they weren't suppose to come out until 4 to 8. They didn't show up so I called yet again to be switched from person to person only to be told I was not scheduled for an install. Now I tried to pay my bill online only to find out my account doesn't exhist. Called again to reach someone in the Phillipines and was told I couldn't get into my acccount because someone else had my account number before me. What? I've been paying online for over a year. Called and again got someone in the Phillipines who told me they would reset my account, didn't help. So I called the downtown office only to get, yet again, someone from the Phillipines and again received no help. What do I have to do to get customer service at Bell? I will definately be looking for an alternative to my phone and internet service. Bell better be careful, there is too much competition out there for them to be screwing with their customers like this.

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