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I am a customer of Macy's Ingram in San Antonio. I was shopping in December and a witnessed a Manager humiliate and embarrass a Sales Clerk in the Men's Fragrances in front of customers. I felt embarrassed for her. I did not report this incident at the time as I went out of town for the Christmas Hollidays and just returned back into town. I shared this incident with my family as to how a Manager would lack training and respect for others and we discussed this issue and felt it should be reported. If it was a Manager, she has red hair, however, all I remember is the sales associate as being very attractive girl with dark hair. I do not know whether this will help be of any value but Macy's should be aware of unprofessinal Managers that lack sufficient training in how to communicate to their sales associates. She was out of line and should have taken this young girl to the side or to her office to address the issues at hand. This is not even a training method to that associate only humiliation and embarrassement. This manager should be reprimanded or sent back to training with psychology. I can not imagine how this young lady felt and continues to feel. I would hope that she reported this to Human Resources.


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