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I had an experience in Petco on Florida Ave. in Hemet, CA. Its not with Petco but with "Save-a-Pet, Corp." owner who uses this location for adoption purposes. I have a 12+ yr old female mix lab who has enjoyed going to Petco just to sit and watch the cats thru the glass. She does not bark, she does not move, she loves watching them play. She has been doing this for years. This lady who runs save a pet corp on Dec. 24th chased me and my dog away from the cat area "because she was in the way while they were doing adoptions" were her words. I was offended but I kindly left and even had my 2 dogs pictures taken with Santa Claus, which she set up during the christmas holiday. Then on Jan. 5th, Saturday I was walking towards the door to Petco and she was outside walking a dog and she saw me. She straight out said to me "Oh, your dog is here to see the cats? When she comes here your dogs make my dogs bark." I replied with, "Isn't that what dogs do,bark?" And isn't this Petco "where the dogs go"? She then said, "well, the management gets mad at us when our dogs bark." So I said, are you saying that we are not welcome? At this point I said, "because of what you said, I am not going in, I think you're a horrible person to say that." She kept following as I was walking and said "Let me explain". I told her to leave me alone and kept walking and she kept following me making a scene in the parking lot...she wanted to explain why she said that to me and by then I was upset and crying and asked her to leave me alone and walk away, she was making a scene.The next day, Jan. 6th I asked my husband to go with me, I walk my dogs EVERY weekend and pass thru Petco so we always stop, always have for years, and now I feel totally unwelcome. Why, because on Jan 6th when I went back with my husband, I walked my dog to the cat window and that lady right away scooted a chair in front of the cat while another lady removed the cat from the window. Talk about feeling unwelcome...who is this lady? Does she have stock in Petco? Does she have the right to chase people away? Her dogs constantly bark while they are there, why would my dog make her dogs bark? Isn't that what dogs do? She sprays them in their face which is a sign of cruelty to me. I spoke to the General Manager on Saturday, Jan.5th and he said he would talk to her about this, why did she then make us feel unwelcome? She placed ALL her dogs surrounding the cat area as if she was waiting for me. I go there every weekend like clockwork with my dogs, now I feel unwelcome because of her. I really think she needs to understand her limitations in that establishment and count herself lucky that you let her even go there. My dog is getting old and all she enjoys are walks and looking at cats. Now I will never be able to let her walk into Petco without feeling unwelcome as long as that save-a-pet corp runs the whole floor with loud barking dogs and a sour face looking at us. Im not venting, I feel hurt that my dog was the reason she felt compelled to chase us away...because my dog is looking at "her" cats she has for adoption in "Petcos" property. I still like Petco...I still want to keep going there until God takes my dog in due time. What is a person to do? My name is Sylvia Guerrero. If you need to reach me my address is My cell phone is Sorry I do not know that persons name, the general manager knows who she is. my email is


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