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Original Comment To whom it may concern at Corporate Office, Not sure whom to contact but yesterday January 6, 2013 at Pottery Barn. While, I was at North Point Mall with my family. The Manager John that's the only male manager there gave a young lady a dirty look as she was ringing me up in the area of plate settings. It was a total mess in the back where him and another girl with long black hair rearranging the shelves. I noticed the young ladies name ( Cindy ) who helped to ring me up. It was about 12:30pm. Anyway, he told her I don't want you using this back register until we're done changing/setting up back here. What he did not know is I told her that my leg was hurting and it's my fault for her ringing me up at that register. Honestly, she went out of her way to keep me from hurting more with less walking. Note: My husband was standing next to the place Mates and napkins on wall. He saw how that manager acted for goodness sakes WE buy things all the time from Pottery Barn and we bought things from back there. He didn't offer to help me or the other customers back there. She came from all the way from the front of the store to help me. She said HI, when we walked in like she'd known me for a lifetime and it was refreshing being greeted like that in the store. She did so well with her customer service. To be honest a manager SHOULD NOT AT ALL while customers are shopping and spending money like we do all the time in there. Have a room a mess during busy hours. I know it hurt her feelings. I'd been hurt to by a manager giving me a rude look in front of customers. She said sorry to him and returned with a beautiful smile in my direction to finish ringing me up. I felt that I should let you know and I got the store # 85 off my receipt North Point Mall in GA. Maybe that manager John needs some time off and not treat he's employees like that when she was selling and doing a great job to make Pottery Barn money. Please let the corporate office know ( Cindy ) did nothing wrong and was outstanding under the circumstances. He's the one that needs to take a break from Pottery Barn or taken down a notch or two. Thank you, Concerned Customer

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