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Original Comment Hello I will try and make this as short as possible. My son has a 2007 Chrysler Pacifica it would not start so I told him lets take it somewhere where they know how to fix newer Chryslar's so we decided on where he bought the car which is Go Chrylser on Broadway. We took his car on Wednesday to get it to get the diagnostic's checked on his vehicle. We were they didn't know what the problem was and sent the vehicle back home. The next day he went to start it and it did not start again so this time we had to have it towed (I paid for) to the Dealership again. Well this was back and form to dealership when they finally said that it needed a ignigtion switch we said good so ahead and fix it. Then we received another call that the back Kasting was cracked another couple of hundred dollars. We paid 550 dollars and was happy it was finally done. Well when we went to pick it up on Tuesday night my son was driving it home and said something is wrong with the car when he was trying to drive it home. It was rush hour and the car kept dying out at every intersection not only was this unsafe but it was terrifying. My son and I got home and called dealership immediately Jim answered and toally apologized for everything he said "Don't worry we will have it towed and and fixed" that was last night well I called three times today and finally received a call at 3:30 from Justin who said it is now the Connecter PCM (the brain of the computer in the car) which is what we originally took it to get checked for. Now he said they want another 439 dollars to fix. I told Justin you put my son's life in jeopardy sending it home when you knew it was not safe and he said "Your son's car is totally unsafe. We asked Family and friends to help pay for the 550 dollars my son is a single parent of two and barely makes enought to make his 520 car payment. PLEASE PLEASE HELP US WE DO NOT HAVE ANOTHER 500 dollars to get his car back. They said they will not even give us a rental while the car is being fixed i asked if we could some how make payments and they said "no". What happen to customer service it is just not the same anymore.

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