Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I was trying to book rooms for a few of our employees (as we do ALOT) and came across the nastiest employee at the Days Inn Airport Phoenix. Her name is Marisa and she was so rude and unhelpful!! I asked her to confirm her fax# which she said she could not...I asked for the hotel's e-mail address and she refused to give it to me. When I asked for a manager she said he comes in after 2pm and told me I should call him to complain so maybe she could get fired. When I asked for another employee to speak with she stated she was the only employee available! She hung up on me twice which prompted me to locate the corporate office and file a complaint. It is unbelievable, unprofessional and unacceptable that an employee would treat a customer/guest in such a way. Needless to say my company will NEVER send our employees back to another Days Inn ever again and it is all thanks to the disgusting treatment received by Marisa in Phoenix. They have just lost tons of business!

Feedback

Your Name

Your Email

Verification