Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment How can you afford to continue loosing business like this? The horrible customer service I got was enough to send me packing to another store the next time I need glasses, because I had to wait for 3 hours to get waited on after my exam. Now, when I call to find out if my glasses are ready I get disconected or the person answering just forgets the call. I've been waiting for two weeks for my glasses, and I have a feeling that they are not the correct perscription because my perscription has never been so high as 175. If that be the case, I will be returning them and insist on a full refund. Lenscrafters used to be a great place to get glasses. Do yourselves a favor and hire some competent people. What happened? Do your customers mean nothing to you anymore?

Feedback

Your Name

Your Email

Verification