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Greetings. I hope someone can help<br /> <br /> In October 20012. My wife and I purchased a new double oven because our old model was no longer serviceable, no longer made parts for, anyway we have had nothing but trouble getting the new one installed. We finally git the first oven installed in December on the 16th. Well that one was defective. Now it is January 16th and we still do not have the replacement installed yet. I received a call from sears and was told I have a date picked for Thursday for the oven to be installed and I would get a call Wednesday for a time for the install. Well it us Wednesday night 10:52 pm and no call. Do you know how disappointed, frustrated and angry I am. I can no longer trust Sears. The run around that I've gotten is so unnecessary. Please can you help? Thanks in advance. Chris Chase.


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