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Original Comment Same problem as the previous commenter in Des Moine. I took the wild card for a compact sized car or larger thinking that going in to the weekend that the might upgrade me. Instead, after trying to get me to pay more for an upgrade (because they said they had a lot of larger cars not in use) they gave me a Chevy Aveo (listed in a lower classification on the Thrift website). When I complained that they were not providing a "compact car or higher", they insisted that this was a compact car at this location. You mean each location decides differently than Corporate does??? The agent wouldn't budge & the other customer said he had been stuck with a smaller than described car as well on his last rental that they likewise insisted was a compact. I'm still in process on this one as I intend to return & speak to the manager to try & get this corrected. The difference between good companies & the rest is that when something goes wrong, the good companies make things right. I'll soon find out the outcome on this one. I've used Thrifty in the past without problems. I'll soon know if I will use them in the future.

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