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i am a first time customer of time warner. i recently got cable in september of 2012. i got my 1st bill in october and i was billed for someone else modem. i took all my paper work down to my local time warner station and they just keep saying i had an account with them back in 2010. I NEVER had time warner before september 2012.i been dealing with this issue since october 2012 its now going on february 2013 and nothing has been done. i called my local news station for help, i called time warner corporate for help they promised to call me back they never did!!! my next step is to take it to court, i would not recommend a friend to get cable!!!


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