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Original Comment I was reading through these posts yesterday as I was having much difficulties with Cricket customer service. I ultimately dound headquarters email wo which I emailed and told them of the issues I was having with customer service and that I live quite far from a corporate store. I received a response from Cricket corporate and said he forwarded to the customer support management team as well as local level (I received this messagethis morning). I was soon contacted by a local store manager (Josh) who went far above and beyond with his customer service, willingness to provide a great customer experience and even drove to my town to personally deliver a working phone (brand new and upgraded). I too was very unpleased with the customer service I received until getting in contact with coprorate who immediately took action and the local manager who went dar above and beyond.

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