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Original Comment I hereby nominate AAA as worst company in the United States. Not only was i left stranded tonight b/c my car broke down but after waiting two hours for the tow truck to arrive I was told they would not tow it without a release from Sears because it happened to be sitting in the parking lot of a local shopping mall near a Sears Automotive Center. I explained to everyone--dispatch supervisor, his manager, AAA call center employee, his supervisor, etc.--that Sears didn't do any work on the car so I had no paperwork to give them. By the time they arrived 2 hours after my call, Sears was closed so no way they could verify. Now I'm told I have to wait until Sears opens in the morning so they can verify with Sears that they didn't do any work to the car which means to add insult to injury I have to now miss time from work. I pay $110/year for AAA Roadside Assistance and the first time I call them in a year they refuse service. Needless to say I will be cancelling my membership as soon as I get my car towed not to mention filing a complaint with the Better Business Bureau, Attorney General's office, etc and if my car is stolen or vandalized AAA will be held responsible. TAKE YOUR BUSINESS ELSEWHERE--AAA IS THE WORST!

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