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Apparently when you cancel Direct TV they still have the right to directly debit your account on file even if you have not agreed to it. I understand that I had a balance, and when I cancelled my service, because at the time it was cheaper to bundle internet with another provider, the customer service rep told me that I would be able to make two payments as long as I was making them....Well, looking today Direct TV just took money from my bank account even though I had cancelled my auto bill pay and not authorized them to do so! I am very upset and the agents I spoke to did not care to help or even want me resolve my issue. They could not give me a date to which I would be directly debited! They take your money whenever they want to! According to Direct TV you have to have a card on file to have the service, and when you cancel they have the right to take money still from that card whether you agree or not! They really need to get everyone on the same page and provide their customers with dates that money will be taken instead of just taking money!!! I do not recommend this company to anyone! All I wanted was a date they would be taking payment and they would not provide one to me..


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