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Original Comment I rented a Thrifty Rental car at the Sea-Tac airport in Seattle on 10/23/2012 and returned it on 10/31/2012,record .Minutes after I left and got on the freeway the GPS froze. Since I was in heavy traffic there was nothing I could do about it.After I got to my rural destination I called the number listed on my paperwork and was put on hold and after waiting some time hung up. This exercise in futility was repeated again with the same result. I gave up.locked the GPS up and never used it. When I checked back in at the airport I told the young lady my story and was told "you should have kept on trying"!I asked to speak to a manager and was told there wouldnt be a manager in until "later".I dont think this is a good way to do business and am asking for a refund of $111.92 which was the charge on my bill for the GPS.I dont feel Thrifty operated in good faith or fulfilled there promise of cusyomer service. Thankyou D. Keel

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