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I purchased a front load Kenmore washer &amp; Dryer in Nov 2009.<br /> Last Oct the Dryer heating element burned out.Cost me over $200 for a 1 year service warranty.I asked about a warrany for the washer and was told there was none available for the washer. Now the washer won't drain or spin,I called Sears and was first told $238 for a 1 yr service warranty for all parts labor and service,I was going to go for that when the rep interrupted me and offered a warranty on my dishwasher for $100.I agreed,after that was set up she transferred me to parts to get the 1 yr service warranty on the washer.When I started to give my information for 3 rd time I was told that being the washer was a front loader the warranty price is higher $338!!!! I cancelled the warranty on the dishwasher and was asked if I wanted to transfer warranty from another Kenmore product.What was he talking about? I was so angry I hung up. I am angry as this washer/dryer was expensive and the repairs should not be this high,and the product should last longer than a couple few years! My old Whirlpool I gave to my son when I bought this pair,is still working! Sears Kenmore used to be a great product.Please give me a better offer!


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