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Now that my "promotional period" is over TWC has decided to show me how much they appreciate me paying my bill on time every time by raising my rates. When I called TWC today, it was the typical call I experience with TWC. Had to call 3 separate times. First time I was hung up on, 2nd time I was blind transferred and the phone kept ringing, after 2 plus minutes I had to hang up and call back AGAIN! 3rd time requested to be transferred to Senior Management. When I explained to her AT&T was going to give me the same internet for 1/3 of TWC price she offered no solution. I told her I was sick and tired of not being appreciated as a current customer. I asked her why TWC was not trying to keep my business????? She had no answer, because the answer is THEY ARE NOT TRYING TO KEEP CURRENT CUSTOMERS, ONLY TRYING TO RECRUIT NEW ONES OR SUCKER OLD ONES IN TO COMING BACK! I am done with TWC and willing to pay twice what I pay to someone who appreciates a customer. Everyone I speak to who has TWC NEVER HAVE A POSITIVE WORD ABOUT TWC! One would think with all the options these days of streaming and bypassing cable that TWC would be more appreciative of their current customers and not JUST potential customers. I have never been so happy to end my relations with a business as I am with TWC!!!!!!!!!!!!!!!!!


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