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Original Comment I have stayed at this Days Inn in Columbus, Ga every other weekend since December and have planned to do so continually until the end of June for personal reasons. My stays have been Horrible at almost every check out I have had! The manager of this facility BOB KUMAR has continually been rude, disrespectful and all around unwilling to TRY to accommodate in any way. I have told the desk clerks almost every time I am in their town that I will be down 2-3 times a month until the end of June yet even knowing I will be a repeat customer, this wretched little man could seemingly care less. The first problem I had was when I had a family emergency and needed to leave a day early so I went to the desk and asked if there would be anyway to prorate my stay as I needed to return home early? I was told BY HIM that since I stayed after 2pm there was nothing he could do to help me. Well, although upset, I accepted it even knowing, that as manager, he could have made some effort to at the very least PRETEND like he wanted to help or sympathize with my situation even slightly. NO that was not the case, so I left to attend to my emergency. I returned to the hotel again this past Sunday Feb. 10, 2013 and (had a reservation) I told them upon making my reservation that I would need to check in no later than 6 am. I was told this would not be a problem. So when I arrived yesterday and checked in to my room I assumed that it would be like any other stay...WRONG!! My visit went fine until AGAIN at check out this wretched little man came out while I was asking the desk clerk why I was being charged $113.00 for a room that was supposed to cost me only about $58.00? she then informs me that I checked in on Saturday. I replied NO I checked in at around 6 am yesterday. This wretched little man then butts into the conversation to add that their check in isn't until 3 pm. I said that the lady who check me in said nothing about that and in fact said nothing about charging my debit card for 2 nights rather than 1. Shouldn't I be informed if I am being charged extra?? to which he said, "She was a retired employee of the hotel and was only helping them out and that she was probably tired after working the night shift!" I told him that I've worked the night shift and I'm sure she was tired but that should not have any effect on me being charged double. well he looked at my print out receipt and said you are already getting a reduced rate (because when I had to leave early the previous time they told me my next stay would be at a cheaper rate)and that wasn't their normal rate. I told him that even that should not be cause to charge me double, that I had stayed in his hotel EVERY time I had been in Columbus and even had another reservation for this weekend there too. After a time of this back and forth he finally had the clerk reduced the charge off my card (which I did not have funds on there to pay for anyway_). Needless to say I told the girl before I left that she could just cancel my reservation for this weekend and to have a nice day. I apologized to her for getting upset as I knew it was not her fault and had nothing to do with her. Then I left. It really upsets me that people can be treated that way and that no one has to answer to ANYONE for it! I am disgusted that I now have to find another hotel when I am in Columbus when that one was A) close to where I needed it to be B) reasonably priced C) basically clean. Even though each room I have stayed in (2) has had some sort of faulty wiring where sparks come out of the wires and I have to unplug the device that is plugged in for fear that the room is gonna catch on fire. If you change the plug on a lamp shouldn't you either make sure the wires are taped together properly so they don't touch or at least take the bulb out of it so the consumer will find no use for it? I think you should have it fixed or replaced but that's just me, I'm silly like that. All I wanted from this wretched little man was a little common courtesy or maybe the tiniest bit of politeness. What I got was a HORRIBLE, RUDE, UNSYMPATHETIC, JERK! If I knew what to do, or who he answered to I would surely do my best to get him reprimanded ( which is something I never do because I don't try to jeopardize anyone's employment with the job market the way it is). So that's why I am posting this complaint. I wanted to continue my relationship with this business since it is so convenient to my purposes but how can I if I know I will be treated horribly each and every time I am there? If anyone has a suggestion please feel free to share because I am at a complete loss.

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