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Original Comment My car purchase from Toyota of Bowie MD was a nightmare. I was sold a demo car which had scratches and bumps. When i contacted Toyota of Bowie to fix them, They simply denied it and reacted with a horrible actitude, rude and arrogant customer service. However with the involvement of Maryland consumer dept they fixed the problems but it was not a pleasant experience.<br /> <br /> Recently, when i called Toyota of Bowie service department I was told that my two years Total care program was going to expire 2 months earlier than the date on my Invoice( warranty plan). Toyota of Bowie reported an invalid selling date to their financial and service departments. Upon follow up with Toyota franchise, i was told that Toyota of Bowie has invalid sell date records. It was stunning. i was put on hold for a long time and I was told that a claim will be submitted to correct he information. however, no guarantees has been provided to me <br /> <br /> So far, in my experience i found Toyota of Bowie with<br /> Bad customer service (Including senior management, even their vice president was an arrogant person)<br /> No customer value<br /> Providing false information on their inventories.<br /> Having documented false records/information<br /> <br /> I would Not recommend Toyota of Bowie to any one, it is the most horrible dealership in Bowie MD. There are there just to steal money out of your pocket and sell you junk

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