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Original Comment after I purchased my son's phone in 6/12 and tried to connect it to the prepaid contract thats where my trouble began.. I faithfully paid the account without hesitation but when I had to call them I was treated like a moron I was given the runaround and even belitted by their agents, needless to say 2 phones and 2 contracts later the problem was even worse... I have spoken to at least 100 advisor and my account was escalted 100 times over but problem was not fixed...they cancelled the account multiple times and on this last time when I called they wanted me to pay for a non working service. Enough is Enough I knew I should of went with my cell phone carrier... I just wanted to see if my son was going to be responsible for his cell phone and in the end I almost ended up in the hospital with a nervous breakdown..... unhappy and moving on in our search for a new phone for my son... problem with phone 6/12 till 2/13

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