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Original Comment I rent a Rug Doctor I kept it longer than the time got charged a late fee totaling 179 dollars and some change I ask the manager since I frequent the store and I go through there at least once every other day for some type of discount seeing as how I also spent well over 100 dollars in Rug Doctor p roducts he wouldn't hearof it. he proceeded to tell me that I didn't have to get an attitude in front of customers and numerous employees. I did go to customer service quite often to cash checks out of my personal account to myself and he will not allow me to do this anymore until I've paid the remaining balance. he's made a payment plan for me, if I don't hear to that payment plan I can't cash check or anything else of the nature up there. so he's like the Rug Doctor police. I mean seriously I know that there's only so much a manager can do but he could have helped,he worsened situation. I feel like I can't go back into the stor,

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