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I am thoroughly DISGUSTED with what I've gone through trying to get help that actually works. I had to get a new sims card BECAUSE THE NUMBER GIVEN TO ME WHEN i PREVIOUSLY activated it wasn't the correct zip code I needed.tried to have it activated with a new zip code/area code. I was instructed that when the new sims card arrived, I should call, give the new sims card number and my correct phone number would work. It doesn't. I need to speak to someone I can understand better - I had a hard time communicating with her. When I asked for an American to talk to I was not given that option. PLEASE CALL


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