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Original Comment I called the corporate number listed on the website: 309-766-2311 only to hear a message state,&quot;your call can not be completed as dialed&quot; or a busy signal. <br /> <br /> Even the listed fax number(309-766-3621) does not connect. <br /> <br /> Why is State Farm Corporate unavailable to answer questions when their agents do not have information and do not know where to direct the consumer ? <br /> <br /> The question being asked:<br /> How is the 'Customer Rating Index Tier' determined and verified by the policy holder?

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