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Original Comment Your company is the worst! I did not pay the extra $40 due for the new year, and you cancelled me. Even after 5 years of perfect payments! And your whole idea of thrive...I have to order my doctor to order tests for preventative knowledge. I have one annual physical for my $4800 annual dues. An with your computerized records, I guess your spiders found that my doctor had asked me a question that I answered, and my annual physical was immediately converted to a diagnosis. Countless hours from March to mid October, I called to protest. One rep said I was right and was going to rectify it, but oh no, I was in a collections agency. Me, with almost perfect credit. I called the agency and told them that I was going to serve them, Kaiser and my doctor with a supoena for small claims court. I got further with Kaiser after I told my doctor he was coming to court as well. Why do you treat your clients like this. It's all computers and non knowing of what you're doing. I am going to be sooooo happy when I do not have to deal with Kaiser anymore. You're sure not getting me when I am on Medicare.

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