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Original Comment Macy's get a grip. I have been a customer since 1984 and your customer service and collection tactics are by far the worst. my payment is due on the 18th of each month which is 3 days from the time I received a call today. First from an off shore agent who said they were from CL Technologies, and that it was a business call for Josephine or Robert. I asked what it was in reference to, a private business matter. I have been around long enough and I have been in the collection game to know this was regarding a collection. I called the number that came up 513-673-8031 and was connected to an offshore operator who told me they did collections for Macy's. so why did the operator calling try to say he was with a tech compamy. DECEPTIVE PRACTICES!!!!!!. Further, when I called back the woman on the other line had no clue, just kept repeating the same line over and over blinders on. I understand this is an issues with offshore agents. However, those of us who pay our bills and are long time cutomers are at the very least offended by the way the agents approach us, I feel I'm handled in the same manner they would a person who is 30,60, or 90 days delinquesnt. There is no distintion in the agents approach based on being a long time customer in good standing. SHAME ON YOU MACY'S for not providing that level of training. A VERY OFFENDED CUSTOMER

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