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I rented a vehicle on 2-15-13 and on 2-16-13 the tire blew out on the vehicle and she tells me that I'm responsible for that because I choose not to use their insurance. How can they rent cars with bad tires and expect you to be responsible for it? They also had me to fill out this incident form like I was getting my money back. I spoke with this Francis Williams and she has a very nasty attitude.I have always rented with budget with no problem. I'm not happy about this. I had to pay $132.00 for a tire that wasn't my fault!!!!!!!!!!!!


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