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Original Comment I have spent many thousands of dollars with QVC ovwee the last 15 years. They have become totally unappreciative of their customers. I have over $300 of merchandise I took to the Post Office in the Atlanta area on 2/20/13, using thier return label. Their tracking info on the QVC website states it picked up 2/22 and taken to their 3rd party shipper's facility, which I believe is Velocity. As of today, 2/27/13 the last entry was on 2/25 stating the merchandise is still sitting in Atlanta. I have had so little assistance with the regular customer service in the last 6 months or so, I called corporate. They said their shipper waits until they have enough packages to send to QVC to semnd them back. QVC allows 17 days before they will even talk to you about the return. As expected, the Corporate compaint office siad too bad, there is nothing we will do for you before 17 days. I promptly hung up and went to the Pennsylvanis Better Business Bureau to see if they had other complaints. They have over 400 complaints that have been closed and QVC has and F on a scale of A-F, F being the worst. No need to file a complaint. just wanted to share my experience and findings. Closing my accoutn as soon as i get my money back. Hope this helps somone else from getting. If enough people quit putting up with QVC's disregard for their customers and close their accounts maybe they will wake up and get real.

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