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I had eye exam on 1/29, picked up new glasses on 2/7, returned them on 2/12 because I couldn't see straight,re-examine needed, oops, Dr. made a mistake. New glasses came in 14 days later BUT had to be returned due to a broken lens! Now, here it is 2/27, and I still don't have a pair of glasses. There was never an apology, only rudeness because I kept calling as to where my glasses were. This is LensCrafters in Boardman, Ohio. I will never go to LensCrafters again and will be sure not to recommend them to anyone, EVER!


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