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Time warner cable is terrible. I spent 2 days on the phone with their employees and supervisors in order to get service. First, I placed an order online to get their services and received a confirmation email. upon waiting for their technician the day of (a week after i placed the order) it began to get late, so i called to see what the status was. i was informed that my order had been cancelled because the address wasn't verified. so i placed another order as well as had placed in the order an inquiry to speak with a supervisor to get the install done asap. i work on medical equipment in the military and don't have much time on my hands which is why i scheduled for the time i had, because that was the only day i knew i'd have time to do it. so i was told that i'd get a call by the supervisor that night, i did not. this morning i called in regards to the call i never recieved after speaking with an online representative who said my service was in fact to be done today. the representative on the phone informed me that i should be getting a call that morning by a supervisor and to wait, so i did so, alas no call had been made yet again by time warner cable. i called that afternoon and demanded to speak with a supervisor. i got in touch with one and they told me they'd get it rectified and call back with an update, no call yet again had been made to update me. i called just a few moments ago and got another supervisor who finally gave me answers, but too late. apparently i cannot get work done on the weekends because of base policy, i understand that. which is why i originally placed an order for the friday prior, i.e. yesterday. Time Warner Cable does not care for their customers and nor do their employees do their jobs.


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