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Earlier today, I spoke with one of RCI's most exceptional Customer Service Representatives, named Michael. He told me that I had reached the corporate office in Cincinnati, OH. Michael was very courteous, and helpful. Together, we were able to resolve an issue that had been ongoing since Spring of last year. He went above and beyond to help me complete our reservation for this year, where we plan to take our granddaughter to Disney World for her 5th birthday. It was an absolute pleasure to deal with Michael. He is the BEST!*(He should get a raise, in my opinion!)* Or at the very least, a pat on the back, and the title, "Best Customer Service Representative Ever!"


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