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I have numerous Samsung products from TV, DVD, Home theatre, phone, tablet,<br /> And a camera. About 2 years ago we bought a top of the line washer and dryer. Recently the dryer died and we discovered lost no support for this item. Only one services in Palm Beach County who was difficult to get an appointment. When they cme out we were told we needed a new motor for just under $ 500.- and needed to order the part which would take 3 weeks. We decided we could not wait and opted to buy a new Whirlpool which we got the next day. This experience has soured us on Samsung!


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