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I have never been treated in such a horrible way in my life than when I spoke to a very immature young man named Conner. He answered the phone at the Minneapolis airport behind the rental counter. His customer relation skills put me to tears. He was extremely disrespectful was not willing to help me in any shape or form and I am appalled at the fact he is working when others are so desperately unemployed! So much advertising goes in to the maintenance of your business but yet you allow for such embarrassing customer service manners??? I am shocked and very disappointed and much deserving of an apology from upper management or an acting supervisor!


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