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Original Comment Just got off the phone with Becky at the Planet Fitness Corporate Office. She told me she is in "Operations" and that there is no "Customer Service" Personnel or Department. I have a question and the club refers me to Corporate who then (Becky) says to contact the club. (She was upset that the club staff told me to call Corp.) NOT helpful at all! Unbelievable to me that a business in this day and age would close the door to its customers like this! I like the club I go to - clean and nice (new) but the people that work there are mixed - some very nice and quite a few completely indifferent. I know they are looking to hire a new manager - hope that works out well! In the mean time, Planet Fitness, listen to customers!!

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