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Hi,<br /> I had preordered &amp; purchased a HTC 8X in India, and on 5th march 2013 morning I found that my device was not getting on I attached it to my PC &amp; it still did not start. Since the device was new and I had purchased it about a month or so I gave it to HTC service centre in Jaipur &amp; I was told that it will take some time to get the warranty repair done <br /> I have got the call from HTC centre in Jaipur and they have told me that my estimate is 16000/- Rs. But my device was within warranty and in good physical condition as mentioned in the receipt provided by HTC service centre, when it is just a month old, in good condition with all the warranty seals how can your service centre tell me that may be the company is not considering warranty, for reasons unknown to them, what does a the warranty mean, can you please check the reason as I have photographed the device with its warranty seal intact &amp; no liquid damage, I think this is absurd, kindly explain to me if you are not considering warranty why i should not take a legal action against your company ? That too for a costumer loyal to HTC from the time HTC magician was launched and since than i have used most of HTC PDA &amp; smart phone, the list of the previously used HTC devices are<br /> 1. O2 Mini aka HTC magacian<br /> 2. iMate k-jam aka HTC wizard<br /> 3. iMate Jas-Jam aka Htc herald<br /> 4. HTC Universal<br /> 5. HTC Diamond<br /> 6. HTC Diamond 2 aka Htc topaz<br /> 7. HTC HD2 aka HTC Leo<br /> 8. HTC Radar aka c110e ( i am still using to write this email)<br /> 9. HTC 8X Windows Phone 8 ( for which i am writing this mail)<br /> I mean how can you people treat a loyal customer like this? Or shall i speak to my lawyer for consumer court. Please find attachment of job card with this email and if u wish I can provide the photograph of the device with problem at the time of handing over to your service centre


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