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Original Comment Purchased a coffe maker SS-700FR it did not work, descaled as instructed and again did not work. Sent unit back to cuisinart had to pay cuisinart $ 10.00 plus shipping it took 3 weeks for them to send me a box with a water resovoir only. Called service #, they said they had to contact corporate, 3 weeks later I called to check status and the rep stated the box weighed 16 lbs and showed a coffee maker was in it. There was no coffee maker in box. He states he would have to contact corporate. This is a scam, you buy the coffe maker, you pay money to have them send a new one and your left with no coffe maker period. <br /> Do not buy the ss-700FR it does not work properly and you will not get quality customer service. I will not buy any cuisinart products again, the run around is absurd.

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