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Original Comment I purchaced a phone online for my zipcode from them. Only to find out that phone doesn't work in my area. Got some run around of how it should not have been sold to me etc. I told them they have it on website and said it would work. Now got another phone shipped and for 2 days now trying to get in touch with corporate office because the lady wanted to handle personally with me. I reported to BBB and they finally did something. Well almost still waiting. I have been customer with them for 4 yrs and this is why I have not upgraded in 4 yrs. Ridiculous!!!! One person told me one thing the other told me another. Finally got help from corporate. But still waiting to finalize it. Will get same phone # and 30 day plan free for my trouble. Or that is what I am waiting on anyway. Jeez!!

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