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i am from Miami Fl and i purchased a Sprint Note 2 from the radio shack in Hialeah,fl. At the time of purchase the sales associate inspired me to putchase the radio shack protection plan saying " dont purchase sprint protection plan they will give you a refurbished phone, if you purchase Radio Shack protection plan they will give you a new phone" this information was completely false. and what makes it more distrubing is that no one wanted to admit wrong and correct my issuse. if this is the level of customer service provided by this company it will not be around to much longer. all i ask is that im given what i was sold, i do not appreciate being sold lies.


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