Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

On 1/24/2012, I bought a 2012 Jeep Patriot from Joh Heister dealership in Lillington. I took possession on 1/25/2012 after it was driven from Wilmington. No one ever told me that I have them bring it here on a truck. Since that date:<br /> 1) The tire pressure light comes on despite not being able to find a tire that has low pressure.<br /> 2) I tried to tell them for over a year that there was a problem with the right front rotor but they kept telling me they could not find it. They found it in 1/13 while rotating the tires. To this day, I can still feel the scrub and scrap under my foot.<br /> 3) The front door panels had to be replaced because of &quot;bubbles&quot; resembling air bags. During this there was a LARGE guy swinging on my driver's door. Since that time the door doesn't lock at times at 20mph like it is suppose to..it has to be manually locked and unlocked at times, the window scraps and scratches on that door when going up or down, the window is sluggish and whines.<br /> 4) The radio/stereo system had to be replaced because of deafening feedback when trying to use the auxillary feature.<br /> 5) The car will go into neutral when traveling down the road..you have to pull off, put it in P then back into D and proceed.<br /> 6) The clock has lost 9 mins since setting it on 3/10/13 for daylight savings time.<br /> 7) The driver's side seatbelt gets hung causing you to have to winggle out and under..looks really funny but not fun.<br /> 8) When starting the car the other day, it made a &quot;pop&quot;..then when turning the key to start it.it hung and continued to sound like it was starting even though my hand was not on the key.<br /> After that, I contacted Jeep Corporation and have been working with a case manager. She has been very nice and has contacted the dealership with her recommendation of a &quot;replacement&quot;. They do not feel that I should get one... All I was asking for was to be given what I have been paying for and will continue to pay for during the next 3 years. As I said to the service dept manager when they founf the rotor problem after treating me like a stupid female for a year..&quot;I bought a new car, but did I get one?&quot;.<br /> This vehicle has 6361 miles as I type..has never been parked beside another car. The solution the dealership owner gave was to give me a free &quot;next maintenance&quot;..now I have full, extended coverage so does this sound as stupid to you as it does to me?<br /> In accordance with the &quot;Lemon law of my state (NC)..the rotor problem and their &quot;untimely&quot; attempt to fix it will qualify this vehicle.


Headquarters Map


Check out this cool map plotting the corporate office headquarters for major companies.