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Original Comment this Company is a down right ponzi scheme... they dont care about "customer service" they are trained to only tell you half of the info that you need to know to fill out your claim so that when you call them they can say, well you i=didnt do this or that so it is your fault not ours...and if you are an independant contractor and lose work because of THEIR c=screw up...they say "oh well. we dont have a compensation set up for your loss" you will get your phone when we feel like sending it to you...it doesnt matter what OUR rep told you on the phone..you have to do it all on-line. I actually called the CORPORATE office asking for somebody ABOVE the customer service reps that I could speak to and I got transfered back to the same old . book reading , nin nods, ( after being hung up on) this Company really does not care about you exept for the money that they will be making off of you.,... find another insurance carrier..or better yet dont insure the phone save yourself the hassle and just buy a new one!!!

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