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we purchased a tv and wall mount at sams club in brooksville, fl. last week and scheduled an installation of wallmount thru sams club brochure said sams club tech service. the cost was 199 dollars . the tech did not come when scheduled and we could not wait any longer due to prior commitment. we called and rescheduled for mon 1 to 4 pm. the tech came 10 am. the prior time scheduled that he was a no show. he put the tv on the wall and then said the cord was not long enough. he sent my husband to radio shack to get one. meanwhile, he said he couldnt wait any longer and left. he didnt finish the job described in the folder. company says it<br /> was our fault for not having correct size cord. they sold it to us. we are not techs they are. we are supposed to know there job not us. its what we paying them for. my husband completed the job with the help of direct tv co. they were kind enough to walk him thru it. we asked for a partial refund. we were denied they claim their tech did the job. he only did part of it and his supervisor pulled him away to another job.


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