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I Am Making A Complaint About The Days Inn In Boardman Ohio At 7393 South Avenue.i Had Relatives Coming In From Out Of Town For My Sons Wedding And They Asked Me To Reserve A Room For Them. I Called Expedia And Booked There Room And Used My Card To Hold It. Then My Relatives Called Me Again And Said They Needed One More Room So I Called The Hotel Directly And Made A Reservation For That Room. Both Rooms I Used My Card To Hold It And They Told Me It Would Not Be Charged. Then On 03/11/13 The Hotel Took $156.00 Out Of My Checking Account To Pay For The Room That Was Not Being Used Until The 15th. When I Called The Hotel They Tried To Blame Expedia For It But It Was Not There Fault It Was Not The Room I Booked With Them. After I Talked To Expedia And Found Out It Wasn't Their Fault I Called The Hotel Back And Then They Admitted To Taking The Money.they Also Said They Charged Me Early Because It Was A Special Rate I Was Never Informed It Was A Special Rate When I Made The Reservation I Made Sure That I Asked Them That My Card Was Just To Hold It And They Said Yes. Then On 03/18/13 After My Sons Wedding They Took Money Out Of My Checking Again In The Amount Of $126.20 & $27.54 For The Second Room That My Relatives Had. To Begin With When My Relatives Got There They Had Messed Up The Reservation And Did Not Even Have The Room I Reserved For Them. So Again The Hotel Tried To Blame Expedia For There Mistake. My Uncle Gave Them His Credit Card To Charge The Room On Which They Did Not Use They Found The Imprint And Were Going To Charge Him After The Fact This Hotel Is The Worst. Believe Me I Will Never Ever Recommend This Days Inn Or I Don't Think Any Others After All The Problems They Caused And They Didn't Even Act Like They Were Sorry Just Tried Blaming Everyone Else For Their Mistakes.plus The Charges They Took Out Both Times Overdrew My Account So I Was Charged An Additional $34.00 Each Time. It Would Be Nice If You Had People At Your Hotel That Cared About The Customers Bit Obviously You Don't.


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