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Original Comment I received I.V antibiotics after being dissmissed from the hospital from 12/17/12-12/26/12.These treatments were 2 1/2 hours each.My wife who is an R.N at Baptist Desoto Hospital,performed the service twice a day,she did this because I was very sick and weak,and it would cause less stress on me.There were charges for the meds and equipment used every day.Twice a nurse came from the agency to draw blood only. the policy says 50.00 per day when a charge is incured for home health care or supportive services.I think the meds given twice a day every day at my home would be considered health care.The fact that my wife performed the service free should not be a factor.She infact saved Aetna several thousand dollars.The fact that your company would use a play on words to try and cheat a policy holder out of a few hundred dollars,does not speak very well of your company or your policies.or practices.Up untill now I considered your company very favorable,and reputable.After this incident,1,st I was told you wouldnt pay because you needed proof my wife was an R.N..We provided that.2ND I was told you wouldnt pay because she was a family member.I showed the rep that the policy does not mention anything about a family member.3RD I was told you wouldnt pay because she saved Aetna several thousand dollars and didnt charge for her services.I wonder if your BILLION dollar company will go to these limits to cheat a policy holder out of a few hundred dollars,what would your company do if given the chance to cheat a policy holder out of a few thousand dollars.Policy No.

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