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Original Comment I contacted my local Planet Fitness to find out why they are taking an extra $10 from account. I talked with the person who answered the phone and she couldn't answer my question so she said she was going to have me talk with her manager. I was on hold for 5 minutes before the "manager" finally picked up. She was of no help. She said the my bank was not honoring the withdrawl from my account yet they take $30 out of my account every month. She said that because they had to take it out as a charge instead of whatever she called it that I was being charged $10 extra. This has been going on for a year. REALLY...You have my credit card info that is the only way you can take money out of my account. Maybe the Planet Fitness should have contacted my to let me know they no longer use credit cards and that they needed a check. I am not a mind reader and I should NOT be charged the extra $10 because your customers service SUCKS!!! I have cancelled my account and I will make sure that EVERYONE know that Planet Fitness will bilk your checking account if you join. WORST PLACE TO GO!!!!!!!!!!!

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